What We Can Propose
- Conduct user interviews
- Build empathy map and user journey
- Conduct user testing
- Investigate the problems’ root cause
- Define what should be fixed and changed (tech and design part)
- Conduct competitors analysis
- Prepare well-thought-out prototypes
Your Probable Problems
- Low conversion rate
- Poor mobile adaptability
- High shopping cart abandonment rate
- Numerous complaints from users
- Inventory loss and delays
- Lack of visibility and tracking
- Lack of technical expertise
- No product branding and positioning strategy
What We Solve
- Build a more intuitive and easy-to-use interface
- Rebuild information architecture that allows users to perform critical actions in a minute
- Fix the problems with flows and poor functionality
- Automation of inventory management
- Improvement of returns management
- Main features are defined based on competitors’ analysis and primary users’ needs
- The most suitable user interface and site navigation will be built based on user interviews and testing
- Development of product value and positioning strategy
Benefits For You as eCommerce Business Owner
- Attract and capture leads
- Increase clients’ loyalty
- Design the exceptional product value
- Increase sales and customers satisfaction
- Save cost per excluding not needed features from the scope
- “Kill” end-user’s pains
Deliverables You Will Get
- List of functional changes
- Information architecture
- Easy-to-use wireframes and prototypes
- Estimate, Preliminary Roadmap & Resource Plan
- New UI&UX design
- List of features that are affected by changes
- List of recommended integration and plugins
