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Magento Support and Maintenance

WebMeridian provides Magento website support to handle security, performance, and functionality issues. Let us detect and solve any issue related to security breaches or code conflicts, system updates, or modules incompatibility and provide you with a fully-functional eCommerce store.

Magento Maintenance & Support Tailored Magento Support Packages

Minimal Plan

20 Hours
$900 Monthly
$50 per/hour for extra time

Perfect for Critical Support. This plan is designed for urgent needs, providing 20 hours for critical issue resolution, security patches, and essential Magento maintenance.
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Basic Plan

40 Hours
$1600 Monthly
$44 per/hour for extra time

Monthly Magento Support. Ideal for ongoing support requirements, our Standard package includes 40 hours of dedicated support for performance optimization, bug fixes, and regular maintenance to keep your Magento store running smoothly.
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Standard Plan

80 Hours
$2880 Monthly
$40 per/hour for extra time

Comprehensive Magento Care. This plan offers extended support, including code review, Magento version upgrades, and compatibility issue resolution. With 80 hours, we address more complex needs while keeping your site secure and efficient.
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Premium Plan

120 Hours
$4200 Monthly
$38 per/hour for extra time

Full-Spectrum Magento Development & Support. Our most inclusive package, Advanced, provides 120 hours of all-encompassing support. From in-depth site audits to version upgrades and performance tuning, we ensure your Magento store is optimized and ready for peak performance.
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What We Solve

Fixing Tech Issues

Our Magento developers will rapidly react to any technical problems like site downtime, security breaches or the necessity of a system update when you need it. With WebMeridian’s Magento maintenance services, you can forget about lost clients and performance issues.

Performance Management & Optimisation

We will check the site speed and performance via site speed checkers. Based on faults identified by an audit we either will fix technical issues on your site, update your Magento store version or plugins following search engine and speed checkers' recommendations.

Security Maintenance

Cyberattacks against eCommerce sites could cause the weakness of payment and data safety. That's why we ensure to identify flaws in code and fix them to achieve high stability and security of your store. Our Magento maintenance services include code review, suggestions, and further development.

Magento Version Updates

Depending on your platform version, our Magento support and maintenance packages include the following scope of work: installing security patches for Magento 1.x sites, Magento software updates, support Magento 1.9, resolving plugin compatibility issues after platform migration, and testing your store after updates.

Theme Updates

Keeping Magento Theme up to date is one of the primary focuses of our Magento maintenance and support services. We examine current themes for compatibility and eliminate any functional or visual difficulties shop owners may have after the upgrade because theme updates frequently do not keep up with Magento's development rate and become dysfunctional when the latter is updated.

Extension Updates

During the Magento website support, our team provides timely updates for third-party or proprietary extensions and proper quality assurance to ensure they are still compatible with the rest of your shop. If not, we thoroughly investigate what is causing the incompatibility and make the necessary adjustments to ensure that the updated extensions function properly and do not cause any conflicts.

Get A Magento Expert Consultation

Our Adobe Business Practitioner conducts site audit to optimize your eCommerce weaknesses.

Magento Support and Maintenance Team

Magento Support: Superheroes for Your Online Store

Magento support services encompass more than just troubleshooting or version updates. WebMeridian’s team of certified experts can help elevate your shop to the next level and add tremendous value to your eShop, including outstanding performance, conversion rate optimization, improved site ranking, and more.

  • Preventative Support: Our certified experts continually monitor your site using the latest technology. They perform maintenance to identify issues before they endanger your business’s success.
  • Reactive Support: We offer 24/7 Magento website support via email, phone, and chat to assist you with any critical issues related to your eCommerce store.
  • Flexible Support: Choose from various support packages that offer appropriate response times and service levels tailored to your needs.
How to Upgrade to PHP 8 Dive Deeper

Why Your Magento Website Needs Support and Maintenance

Timely Platform Updates

We will ensure your site stays secure and up-to-date. Depending on your site version, we'll handle critical tasks such as installing security patches for Magento 1.x sites, executing Magento software updates, resolving plugin compatibility issues post-store migration, and meticulously testing your store's functionality after updates.

Feature Enhancements

Our flexible support packages allow you to elevate your online store with cutting-edge features tailored to boost conversion rates. Each key feature is a gateway to enhanced user experiences and increased sales. Stay ahead by implementing the latest trends and features to keep your store competitive in 2024.

Bug Detection and Fixing

Count on our proficient team of Magento testers and developers to swiftly identify and resolve any bugs or technical glitches. Our Magento maintenance and support services include preventing site downtime, averting security breaches, and ensuring seamless performance.

Backup Management

Additionally, we meticulously handle backup management and system updates to safeguard your data and maintain operational continuity. Our proactive approach includes regular backups, secure storage, and seamless restoration procedures, providing peace of mind knowing your data is safeguarded against unforeseen events.

Performance Management

We’ll optimize your site's speed and performance to deliver exceptional user experiences and drive conversions. Our developers review your site's speed, server optimization, image format optimization, technical issue resolution, script reduction, and adherence to speed-checking tool recommendations. We ensure optimal performance and heightened user satisfaction by fine-tuning your Magento store.

Support and Maintenance

Textile Store

USA-based store that focuses on designing textiles

Country

United States

Industry

Textile

Services

Custom Magento Development, Support and Maintenance

Case Study

Magento Website Support

Reifen-Berg

Distributor of wheels, tyres and spare parts for cars

Country

Germany

Industry

Automotive

Services

Magento Website Maintenance, Magento Migration Service, Multistore Magento 2

Case Study

What Client Said

Alex Berezovskyi
E-Commerce Manager, Leo Digital

“WebMeridian makes our business better every day with Magento support and maintenance services.”

No More Lost Customers!

We offer tech audit and implementing of new theme with a hot feature set to rekindle customer interest and drive additional sales.

Get Magento Maintenance and Support Services From Adobe Certified Devs to Avoid Emergencies

Rest easy knowing that your Magento store is in the caring and skilled hands of WebMeridian’s Magento Website Support Department.

With our Magento maintenance package, you will receive a certain amount of monthly developer hours to debug technical issues, apply the most recent security updates, build new features, and everything in between. Magento development, maintenance & support:

  • Development of new features
  • Performance enhancement
  • System integration and extension upgrades are part of the website audit
  • Quality Assurance
  • Troubleshooting
  • Installation of security patches
  • Setup of the server

Magento website maintenance services

Benefits of Magento Support Services

Magento Development, Maintenance, Support With Trendy Features

Our team will help you implement the hottest Magento development trends in the Magento website support process.

Read On

Related Articles

Why Do Websites Need Magento Maintenance & Support?

Regularly updating and maintaining your site is crucial to ensuring that your site is running at full capacity. Just like cars, websites require maintenance to operate properly. Properly Magento technical support of your site helps to ensure site security, increase the number of new visitors, boost returning traffic, and more.

What Is a Magento 2 Maintenance Plan?

Magento website maintenance plan is exactly what it sounds like: a long-term strategy for maintaining and supporting your website. This frequently involves more in-depth work than most people have time for or know how to perform successfully. Hence, they hire outside Magento support agency or vendor to maintain their website for them.

How Long Does It Take to Maintain a Website?

The truth is that Magento technical support can range from a few hours per month to full-time assistance. The most crucial thing is that you have proper processes in place and that you routinely update your website.

What Happens If You Don't Maintain Your Website?

If you do not perform ongoing Magento store maintenance, it may begin to operate slowly, stop converting leads or sales, may become infected with malware, or may even stop working entirely. Our Magento maintenance and support services are aimed to guarantee that nothing ever goes wrong with your store. WebMeridian’s Magento support team ensures your store is always up-to-date, secure and fully optimized.

How can I keep my Magento website's up to date? How Often Do Magento Websites Need Maintenance?

Monthly Magento Website Maintenance Checklist: Keep an eye on the store's security. Examine the time it takes for a page to load. Create reports to track the performance of your Magento store. The contact forms should be tested. Discounts and special offers should be considered. Make contact with consumers who have left your business empty-handed.

What happens if I do not use all of my hours from Magento maintenance package?

When you don't utilize all of your support hours in a month, they roll over to the next. That means you'll never have to worry about wasting time during the sluggish months.

Our situation is urgent. Can you give Magento Development Maintenance Support as soon as possible?

Sure! We always respond within one hour, but you may add an urgent note to your request to alert us right away.

Do Magento speed optimization services are included in Magento website maintenance services?

Enable Magento cache, compress photos, disable unnecessary Magento modules, and enable flat catalogues for smaller webshops. W3C conformity; In general, compress output; Set up PHP settings; Session archiving

How long will Magento 2.3 be supported?

Adobe has formally confirmed that support for Magento 2.3 will cease in September 2022. Currently, Magento 2.4 has replaced Magento 2.3.

Why is Magento maintenance service important?

Magento maintenance service is important for ensuring the security, performance, and functionality of your store, as well as for building customer trust and loyalty.

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    Summary
    Magento Support and Maintenance
    Service Type
    Magento Support and Maintenance
    Provider Name
    WebMeridian,
    28-ho Chervnya St, 62,Chernivtsi,Chernivets'ka oblast-58000,
    Telephone No.+380671977179
    Area
    Ukraine
    Description
    WebMeridian provides Magento website support to handle security, performance, and functionality issues. Let us detect and solve any issue related to security breaches or code conflicts, system updates, or modules incompatibility and provide you with a fully-functional eCommerce store.
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      I read and understood Privacy Policy and I give consent to have my personal data processed.

      I read and understood Privacy Policy

      Please agree to our Privacy Policy to use the contact form
      Upload a File
      Summary
      Magento Support and Maintenance
      Service Type
      Magento Support and Maintenance
      Provider Name
      WebMeridian,
      28-ho Chervnya St, 62,Chernivtsi,Chernivets'ka oblast-58000,
      Telephone No.+380671977179
      Area
      Ukraine
      Description
      WebMeridian provides Magento website support to handle security, performance, and functionality issues. Let us detect and solve any issue related to security breaches or code conflicts, system updates, or modules incompatibility and provide you with a fully-functional eCommerce store.