Restaurant App

We developed a custom web application designed to simplify bill processing for restaurants and catering services. This app allows users to generate and manage bills, enabling seamless integration with external platforms for online payments via QR codes and banking apps. The core functionality lies in accurately collecting, transforming, and transmitting customer data to the Bexio CRM system. This required meticulous planning and execution to ensure reliability and smooth functionality for both customers and the business.

The primary goal was to design a user-friendly interface with an efficient form system for restaurant customers. Despite its apparent simplicity, the app required a robust backend capable of managing complex data workflows, including:

• Accurate data transfer to Bexio CRM.
• Seamless payment processing via QR codes.
• Generation and automated email delivery of signed PDF invoices.

• Bexio Integration: Creating a seamless connection between the app and Bexio CRM while minimizing turnaround time.
• Data Synchronization: Preloading specific restaurant data while maintaining accuracy across systems.
• Signature Processing: Capturing customer signatures and incorporating them into PDF invoices.
• Dynamic PDF Generation: Ensuring that PDFs were formatted correctly for automated email delivery. 

Ensuring the workflow was smooth and error-free required a blend of technical precision and attention to detail.

• Backend Development:
  • Utilized PHP and Laravel 10 to establish a secure and efficient system for data processing.
  • Integrated multiple Bexio API versions to cover all necessary data points. Unfortunately, a single version couldn’t provide all the necessary data, so we implemented specific requests and mapped the retrieved data accordingly to ensure seamless integration.
  • Implemented a robust data mapping system to ensure accurate synchronization.

• Frontend Development:

• • Developed using VueJS 3, leveraging the Mitt package for efficient event handling.
  • Implemented Konva for smooth signature collection and lightweight interaction.

• Admin Panel:

• • Built with Laravel 10 and Livewire packages, enabling dynamic and efficient management.
  • Created separate admin interfaces for different restaurant owners and franchises.

• Efficient Data Handling:

• • Preload restaurant-specific data into a MySQL database.
  • All data, including collected images of bills and customer signatures, is stored securely, with each bill’s data and associated signature saved separately for better organization and accessibility. This approach significantly shortened turnaround times.

• The app operates flawlessly, ensuring smooth data processing without interruptions.
• Accurate tax configurations and seamless payment transactions through QR codes.
• Enhanced user experience with real-time data validation and responsive interface design.
• Automated email delivery of bills in PDF format, improving operational efficiency.

• Frontend interface development.
• Real-time data validation.
• Data transfer to Bexio.
• Automated email confirmations with bills.
• Admin panel creation for restaurant management.
• Multi-restaurant front separation.

The application significantly streamlined the billing process, reducing turnaround times and enhancing customer satisfaction. Its robust backend ensures data accuracy, while the frontend provides a seamless experience for both customers and restaurant staff.

For businesses facing similar challenges, consider carefully selecting a CRM platform that best suits your needs. While Bexio offers unique capabilities, alternative platforms may provide more flexibility depending on your requirements. Regardless of the chosen system, our approach ensures smooth integration and optimal functionality.